We do not close our eyes when it gets complicated. Each work situation, each process is different. The unique combination of mechanics, electronics and software gives us the competences to master almost any challenge. Read our success stories to get an overview how we were able to solve complex product issue problems in the past:
Industry / customer portrait:
The company of our customer is a 100% subsidiary of the largest European aviation and aerospace corporation. This company with headquarters in Turkey assembles the landing flaps for a passenger plane produced in series production. Several types of landing flaps exist that are assembled by different teams and based on different modular design kits.
As it is common in the aviation industry, the customer is obligated to keep a comprehensive and batch related documentation for components used for the assembly of the landing flaps. This means that the customer must provide a comprehensive proof of documentation for each installed component. In addition to this challenge, the customer has the stated objective to reduce, if possible, the inventory of the individual and very high value components and assemblies and to further increase the transparency of the parts used.
The customer uses several StoreManagerpro units for the issue of the components and the respective assembly kits. The software for the control of the StoreManager was optimized in such a way that different kits, each of which consists of several components, are removed in a documented manner and that the StoreManager administers the inventory automatically. As a result, the customer can now comfortably trace which assembler removed which assembly kit at what time and can provide this proof to the aviation authorities. Therefore, the history of any component can be traced without exception.
To address the second objective of the customer, the software was additionally supplemented with a higher ranking software level to ensure that the administrators of the StoreManager in use can obtain a transparent and quick overview of all inventories of all systems “at a glance”. This is available on the PC work stations of the administrators.
The customer had a documentation problem for the components used and a transparency problem for the administration of its inventory. All customer requirements were met by using the StoreManagerpro systems and appropriate software modifications. The systems were commissioned during the fourth quarter of 2013.
Industry / customer portrait:
The customer is a leading manufacturer of wood processing machines with headquarters in Austria. The customer develops and produces wood processing machines with a significant manufacturing depth to a large extend in-house and offers a very large product portfolio.
The customer is one of the largest chip removal operations in Tirol with a large variety of processing machines. Therefore, its machines require a large variety of processing tools. The chip removal production of the customer is organized as a three shift operation. In the past, the processing tools were only issued by authorized personnel in the area of the storage administration, but the storage was only covered for a single shift. Therefore, a large inventory had to be kept to be able to cover the needs with an adequate sureness and to avoid downtimes at the machines.
In addition, a large non-transparency existed to determine which employee needed the processing tool at what time for which order/machine.
The customer uses the StoreManagerpro for the issue of its processing tools. The StoreManagerpro functionalities guarantee that the employees receive the required processing tools around the clock. The StoreManager also administers the inventory and therefore simplifies the inventory administration. It was possible to reduce the inventory significantly because the secured individual removal from the StoreManager excludes shortages in the practical application.
By using the StoreManager it is also known who actually used which processing tool and for what machine / order.
The customer had an organizational problem and and was not satisfied with the missing transparency in the area of processing tools. By using the StoreManager it was possible to solve both issues conclusively. The system was commissioned in the second quarter of 2012.
Industry / customer portrait:
The customer is a medium size system supplier for C-parts (consumables such as, for example, work gloves and protection goggles) with headquarters in Germany and a subsidiary in Romania. The customer portfolio includes mainly large industrial customers with several factories, which frequently employ more than 1,500 persons. The customer procures and delivers consumables of several product groups to its industry customers and distributes the products to be acquired regularly through its own personnel to the locations of its customers. Therefore, the entire service chain is handled, from the acquisition to the issue of the products including the logistics. State-of-the-art C-part management therefore is viewed as an outsourcing partner for the industry.
The product issue of the consumables to be organized at the customer location is performed by the personal of the customer. This assumes that the demand of the industry customer for consumables must be high enough so that the product issue by the own personal is economically justified. Therefore, based on the high personnel costs for the organization of the product issue at the location (including vacations/absenteeism), the customer potential for this business model is limited to a few very large industry customers, and this in turn limits the growth perspectives of the customer significantly.
To achieve its growth objectives, the customer is looking for an automated product issue system that makes it possible to issue products automated at new and smaller customers without the need to use its own personnel. By using the automated product issue system, the customer wants to develop new customer groups that are currently not cost-effective when servicing them with own personnel based on the lower consumption of C-parts.
The customer uses the StoreManagerpro for the product issue of consumables at the customer location. Due to the secured individual removal and the high number of shelfs, the customer receives a full transparency about the inventory and the consumption of its own customers and can focus its use of personnel to the filling of the StoreManagerpro in adequate intervals instead of the full issue by dedicated employees. Based on the use of the StoreManager, the customer has now the opportunity to get smaller industry customers for its business model and therefore achieve its sales objectives.
The clever use of the StoreManager and its functionalities provides new and additional perspectives for many known business models. The secured individual removal, the high number of shelfs while needing only a small footprint and the associated inventory and consumption transparency open a variety of application options and have opened entire new opportunities for the customer that would not have been possible without the StoreManager.
Industry / Customer profile:
Our customer’s company is one of Europe’s leading aviation companies with headquarters in Germany. The customer’s department in question is responsible for air traffic operational procedures and therefore is also responsible for ensuring that flights are handled securely, promptly and economically at the Airport.
The department in question is also responsible for supplying operating personnel with the required equipment. In addition to keys and headsets, this equipment also includes cell phones and tablets, which were previously issued by specially delegated employees and collected again after each shift for safekeeping.
One of the challenges faced here is the 24/7 flight schedule, which requires the issue point to be manned continuously. Moreover, the problem is that in everyday operations some employees always get given the “best” equipment, which contradicts the principle of Fairness.
At the site the customer uses several StoreManagerlockers to securely issue the individual equipment required by the operating personnel. The hardware had been optimized to guarantee a power supply to all electronic equipment in the device to ensure 24/7 operation.
The software is designed so that specific equipment can no longer be handpicked, which was the case when equipment was issued by staff in the past. Furthermore, the system has been adapted so that defective devices are flagged up when they are returned. The aim of this is to ensure that the required quantity of fully-functioning equipment is always available and that flights can be handled smoothly.
The intelligent use of the StoreManagerlocker and its functions now allow many companies to manage battery-operated equipment around the clock. The charger function built into the hardware ensures all of the required devices are always charged and ready to use.
The goods issue systems were commissioned in the fourth quarter 2016.